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ICT Services

Explore CallTech's ICT and Microsoft service capability.

Premium service capability for ICT buyers reviewing infrastructure, Microsoft environments, Power BI, Dynamics, SharePoint, SCCM/Intune Hybrid, cyber security, managed SLA services and governance support.

01

ICT Infrastructure

Networks, servers, workstation environments and core business ICT support.

  • Network and server support
  • Infrastructure planning
  • On-site and remote troubleshooting
  • Documentation and continuity support
02

Microsoft 365

Microsoft productivity, identity and collaboration environments.

  • Microsoft 365 tenant support
  • Exchange and mailbox support
  • SharePoint structure guidance
  • User access and admin support
03

Exchange

Email environment support for business communication reliability.

  • Mailbox and account support
  • Configuration and migration planning
  • Security and access review
  • Operational support
04

Active Directory

Identity, user access and directory structure support.

  • User and group administration
  • Access control review
  • Domain environment support
  • Policy and login troubleshooting
05

SharePoint

Document collaboration and structured business information spaces.

  • Site and library planning
  • Permissions guidance
  • Workflow-ready structure
  • User adoption support
06

Azure

Cloud identity, infrastructure and Microsoft cloud planning.

  • Cloud environment guidance
  • Azure service planning
  • Identity and access support
  • Migration readiness
07

SCCM / Intune Hybrid

Hybrid endpoint deployment, device management and configuration support.

  • SCCM and Intune hybrid planning
  • Device and application management support
  • Patch readiness and compliance visibility
  • Endpoint policy and rollout guidance
08

SCOM

Monitoring support for enterprise environments.

  • Monitoring structure guidance
  • Alert review support
  • Service visibility planning
  • Operational reporting
09

Hyper-V

Virtualisation support for Windows server environments.

  • Virtual machine support
  • Host planning
  • Backup readiness
  • Resource and continuity review
10

SCVMM

Virtual infrastructure management assistance.

  • Virtual environment administration
  • Host and cluster support
  • Management planning
  • Documentation support
11

Power BI & Dynamics

Microsoft business reporting, CRM and operational workflow support.

  • Power BI dashboard planning and reporting support
  • Dynamics 365 workflow and CRM alignment
  • SharePoint data and document structure guidance
  • Microsoft automation stack readiness
12

Cyber Security

Practical security readiness for business environments.

  • Endpoint security focus
  • Access control review
  • Backup and recovery planning
  • Cyber hygiene recommendations
13

Kaspersky Security

Kaspersky-oriented endpoint protection and security operations support.

  • Endpoint protection focus
  • Policy and deployment support
  • Security posture review
  • Threat reduction guidance
14

Managed IT & SLA

Ongoing support coverage for remote and on-site service needs.

  • Managed service structure
  • SLA response planning
  • Remote support
  • On-site escalation options
15

Project Management

Structured technical delivery with governance and clear milestones.

  • Project scope support
  • Rollout coordination
  • Stakeholder communication
  • Handover documentation
16

Policies / POPIA / GDPR

Governance support for operational privacy and policy preparation.

  • POPIA/GDPR readiness support
  • ICT policy preparation
  • Access and data handling guidance
  • Compliance documentation support
17

Dedicated Resource / Hourly Rate

Named or allocated technical resource support for vendors, project teams and customers needing predictable hourly capacity.

  • Remote technical resource from R650/hour
  • Microsoft stack specialist support from R850/hour
  • On-site or after-hours work quoted by scope
  • Monthly hour blocks available on request
01 / 01
ICT Infrastructure
Microsoft 365
Exchange
Active Directory
SharePoint
Azure
Power BI
Dynamics 365
Power Platform
SCCM / Intune Hybrid
SCOM
Hyper-V
SCVMM
Cyber Security
Kaspersky Security
Managed IT & SLA
Project Management
Policies / POPIA / GDPR
Dedicated Resource / Hourly Rate
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Support you can explain to management

CallTech focuses on clear scope, reliable execution and documentation that helps business stakeholders understand what is being delivered.

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Remote and on-site capability

Services are structured around the customer environment, with remote support options and on-site escalation when required.

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Project-ready delivery

For upgrades, migrations and rollouts, CallTech can support technical planning, governance and handover steps.

Dedicated resource option

Hourly technical support for vendors and project teams.

For larger vendors or customers needing a named technical resource, CallTech can quote dedicated hourly support for ICT, Microsoft stack, SCCM/Intune Hybrid, Power BI, SharePoint, project delivery and automation support.

Request Hourly Resource
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Remote ICT Resource

Structured remote technical support, admin assistance and troubleshooting for business environments.

From R650 / hour
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Microsoft Stack Specialist

Power BI, Dynamics 365, SharePoint, Microsoft 365, Exchange, AD and workflow-ready environment support.

From R850 / hour
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On-site / Project Resource

On-site allocation, project delivery, rollouts and dedicated resource blocks for larger engagements.

Quoted by scope

Indicative starting rates only. Final rate depends on skill level, urgency, location, hours required and scope confirmation.

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CallTech live support Fast enquiry capture for ICT, Microsoft stack and hourly resource support
CT
Hi, tell us what you need and CallTech will route your enquiry to the right person. For dedicated hourly resources, include the skills and hours required.

Your enquiry will be emailed to CallTech and a thank-you confirmation can be sent automatically.